About Multimedia Plus
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When awesome humans and great technology come together … everything is possible. In-store, it’s the human experience that counts. At MMP, we are develop to helping teams maximize their knowledge, tools, sales skills and relationships so they impact what matters---the customers.

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  • Contact Us  212.982.3229

features

Cars are not so simple anymore.

Your vehicles have a lot of unique features and benefits. Highlighting and discussing these benefits, in a way that matters to your brand, helps customers better understand the vehicle’s value. With vehicles being such a big purchase, they come with a deep decision-making process; it is your employee’s role to guide them through to a positive outcome. INCITE will provide your associates the know-how to personalize your customer’s experience and make the big decision easier.
 
 

Associates

From sales to finance, service consultant to technician, the different roles within a dealership all require a certain level of technical knowledge. But being successful goes beyond that. Help your associates understand best practices within their roles, and refine their skills to create individualized, genuine, loyalty-building experiences for customers.

 

Managers

Give your Managers measureable and actionable data to impact performance. With live results, a manager knows that his or her teams are providing an individualized, customer-service oriented experience—and showing each vehicle in its best light. With this strong foundation, securing sales becomes a natural next step.

 

Corporate

By increasing the confidence, performance, sales, and success for each employee, more cars get sold. More customers become loyal and brand presence builds.

 
Communicating efficiently with your teams, and providing the stability, consistency and training they need, is both streamlined and effective.

 

Every dealership, and your brand as a whole, will be stronger when you have visibility to drive performance.

 

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It’s more than safety.

Customers expect a certain kind of experience every time they visit your restaurant: a personalized greeting, attentiveness, cleanliness, outstanding food quality, and everything else that makes your restaurant unique. Even if an associate is new, your customers expect them to act as knowledgeable professionals. From servers to hosts, cooks to buspersons, dishwashers to bartenders, every role touches your guest in some way. INCITE gives every single employee the knowledge to provide your guest with the memorable, positive experience they are looking for.
 
 

Associates

If a new associate has never worked for a restaurant before, they have a lot to learn. Getting up-to-speed in a restaurant setting means learning lots of things that weren’t taught growing up. INCITE delivers this knowledge interactively, on the devices associates understand. By teaching them how they want to learn engagement equals consistency.
 

Managers

In the bustling restaurant environment, each moment is a significant part of the overall experience. Managers don’t necessarily have time to train every new associate on every element of their role. Little things can fall through the cracks. It’s hard for managers to remember who already knows what. Live data takes the confusion away. Visibility into participation and results allows managers to build on each employee’s knowledge and hone opportunities to exceed customer expectations.

 

Corporate

Communicating efficiently with your teams, providing the stability, consistency and training your associates need, is the key to success. INCITE creates time for your already busy managers; it enables them to excel in their roles while developing others. With seamless and strategic communication, everybody is working to keep customers happy, and that positively impacts your entire brand.

 

Each restaurant, and your entire company, will be stronger.

 

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Putting everyone on the same page, 24/7.

Your business is 24/7. With so many employees at each location, with varied shifts and schedules, it can become an insurmountable challenge to get everybody at one location on the same page, let alone every location around the globe. Your team will have the tools to create a consistently positive experience, at whichever location your guest may travel to.

 
 

Associates

From the front desk, to housekeeping, to the kitchen or the valet—your associates have tremendously different roles. Every role requires specific information, and INCITE delivers that information in bite-sized pieces, giving each associate a personalized learning experience that provides confidence, consistency and predictability.

 

Managers

We understand that managers don’t have the luxury of time. Employees need to be up and running as quickly as possible, performing their duties with consistent excellence. Data makes it easy for managers to ensure the entire staff is getting relevant and consistent training, while they focus on new opportunities to improve excellence.

 

Corporate

Every day, your customers come to expect a certain level of quality. We help you make sure your employees, company-wide, have the tools to consistently deliver. Our platform works for every location, and the entire brand. It gives you the visibility to drive big-picture improvements and results.

 
Your entire brand will be stronger with INCITE.

 

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You influence associates. They influence customers.

From the beautiful presentation of the store, to the knowledgeable sales associate giving information they can’t get online, to the fun, human, social aspect of shopping. At every level of your company, your impact will be apparent.

 

Associates

Your associates are the gateway to your brand. INCITE gives them the confidence to engage with clients and do beyond what’s expected. Associates can learn in between customers (IBC) on the sales floor, in bite-sized snippets that fit perfectly into their fast-paced role.

 

Managers

Real-time results mean managers can ensure their teams are continuously honing skills to enhance the customer’s experience. When managers have visibility into participation, they can influence success through smarter conversations. Managers mentor instead of monitor.

 

Corporate

Talent development and communication are streamlined, with precision, ease and consistency, which save time and money. This next generation app delivers information for you. Focus on the global strategy, and spend less time on deployment. You see opportunities in every aspect of the business and impact the outcome.

 
Your entire retail organization will be stronger.

 

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Impact Business Now.

Simplify, organize and deploy training and communication to impact performance. INCITE is an advanced platform that helps your front-line be Better, Smarter and Faster.

 

One place

Video Without Streaming

Media-rich content optimized for low bandwidth environments. With INCITE you can publish your own videos directly to your frontline. With this patented technology, it’s easy to deliver video, without streaming. No other platform can offer this unique feature.

Real-time results

Real-Time Results

Measured performance means that leaders have visibility into how teams are participating. This information correlates directly to productivity, sales, employee retention, and the ultimate goal—customer satisfaction.

One place

Untethered Mobility

Allows access to information in between customers on the sales floor, saving payroll dollars. With INCITE, you bring associates out of the back room to the sales floor where they learn, do and sell.

One place

Branded Experience

Your brand is so much more than a logo, it’s your brand’s DNA. Branded experiences resonate with your associates, reinforcing company culture while driving business goals. Engaged associates create equally engaging experiences for your customers.

Works on any device

Drag & Drop Publishing

Broadcasting information directly to associates is easy with INCITE’s publishing capabilities. Choose when to launch the communication and who should view it. When associates log-in to their dashboard, they see everything they need to know to impact results.

Works on any device

Works on any device

From desktop to laptop, tablet to POS—your employees are always connected to regardless of bandwidth challenges.

Global with ease

Global with ease

QuizScore’s “brain” is programmed to filter the information across your entire organization, so everyone has exactly what they need, how they need it, in whichever language they need it in.

Quick setup

Quick setup

MMP offers you a nimble, app based technology that can be deployed globally, in about 6 weeks—INCITE offers an engaging platform that is designed to help you achieve your companies KPI goals quickly.

Bite-Sized learning

Bite-Sized learning

Who has time to sit down for hours and read a manual? We don’t know any retail associates who do. INCITE is designed to deliver training and communications in – between customers.

One place

One place

Simplify, organize and elevate your company’s talent development and communication in one place. When an associate logs in, everything they need to know to be successful is available for them to engage, grow and drive performance.

On the floor

On the floor

No more back room training – means continuous engagement IBC (in-
between customers). Why separate the information from where it comes to life? Surround associates in the environment where they will action their skills with customers.

Includes everyone

Includes everyone

You are one organization that needs to directly communicate to your front-line associate. With INCITE, everyone has the opportunity to deliver media rich content, important strategies and messaging. When associates know where to go to be successful; every aspect of your company benefits.

 

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