About Multimedia Plus
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When awesome humans and great technology come together … everything is possible. In-store, it’s the human experience that counts. At MMP, we are develop to helping teams maximize their knowledge, tools, sales skills and relationships so they impact what matters---the customers.

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  • Contact Us  212.982.3229

Announcements

Cars are not so simple anymore.

Your vehicles have a lot of unique features and benefits. Highlighting and discussing these benefits, in a way that matters to your brand, helps customers better understand the vehicle’s value. With vehicles being such a big purchase, they come with a deep decision-making process; it is your employee’s role to guide them through to a positive outcome. INCITE will provide your associates the know-how to personalize your customer’s experience and make the big decision easier.
 
 

Associates

From sales to finance, service consultant to technician, the different roles within a dealership all require a certain level of technical knowledge. But being successful goes beyond that. Help your associates understand best practices within their roles, and refine their skills to create individualized, genuine, loyalty-building experiences for customers.

 

Managers

Give your Managers measureable and actionable data to impact performance. With live results, a manager knows that his or her teams are providing an individualized, customer-service oriented experience—and showing each vehicle in its best light. With this strong foundation, securing sales becomes a natural next step.

 

Corporate

By increasing the confidence, performance, sales, and success for each employee, more cars get sold. More customers become loyal and brand presence builds.

 
Communicating efficiently with your teams, and providing the stability, consistency and training they need, is both streamlined and effective.

 

Every dealership, and your brand as a whole, will be stronger when you have visibility to drive performance.

 

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It’s more than safety.

Customers expect a certain kind of experience every time they visit your restaurant: a personalized greeting, attentiveness, cleanliness, outstanding food quality, and everything else that makes your restaurant unique. Even if an associate is new, your customers expect them to act as knowledgeable professionals. From servers to hosts, cooks to buspersons, dishwashers to bartenders, every role touches your guest in some way. INCITE gives every single employee the knowledge to provide your guest with the memorable, positive experience they are looking for.
 
 

Associates

If a new associate has never worked for a restaurant before, they have a lot to learn. Getting up-to-speed in a restaurant setting means learning lots of things that weren’t taught growing up. INCITE delivers this knowledge interactively, on the devices associates understand. By teaching them how they want to learn engagement equals consistency.
 

Managers

In the bustling restaurant environment, each moment is a significant part of the overall experience. Managers don’t necessarily have time to train every new associate on every element of their role. Little things can fall through the cracks. It’s hard for managers to remember who already knows what. Live data takes the confusion away. Visibility into participation and results allows managers to build on each employee’s knowledge and hone opportunities to exceed customer expectations.

 

Corporate

Communicating efficiently with your teams, providing the stability, consistency and training your associates need, is the key to success. INCITE creates time for your already busy managers; it enables them to excel in their roles while developing others. With seamless and strategic communication, everybody is working to keep customers happy, and that positively impacts your entire brand.

 

Each restaurant, and your entire company, will be stronger.

 

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Putting everyone on the same page, 24/7.

Your business is 24/7. With so many employees at each location, with varied shifts and schedules, it can become an insurmountable challenge to get everybody at one location on the same page, let alone every location around the globe. Your team will have the tools to create a consistently positive experience, at whichever location your guest may travel to.

 
 

Associates

From the front desk, to housekeeping, to the kitchen or the valet—your associates have tremendously different roles. Every role requires specific information, and INCITE delivers that information in bite-sized pieces, giving each associate a personalized learning experience that provides confidence, consistency and predictability.

 

Managers

We understand that managers don’t have the luxury of time. Employees need to be up and running as quickly as possible, performing their duties with consistent excellence. Data makes it easy for managers to ensure the entire staff is getting relevant and consistent training, while they focus on new opportunities to improve excellence.

 

Corporate

Every day, your customers come to expect a certain level of quality. We help you make sure your employees, company-wide, have the tools to consistently deliver. Our platform works for every location, and the entire brand. It gives you the visibility to drive big-picture improvements and results.

 
Your entire brand will be stronger with INCITE.

 

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You influence associates. They influence customers.

From the beautiful presentation of the store, to the knowledgeable sales associate giving information they can’t get online, to the fun, human, social aspect of shopping. At every level of your company, your impact will be apparent.

 

Associates

Your associates are the gateway to your brand. INCITE gives them the confidence to engage with clients and do beyond what’s expected. Associates can learn in between customers (IBC) on the sales floor, in bite-sized snippets that fit perfectly into their fast-paced role.

 

Managers

Real-time results mean managers can ensure their teams are continuously honing skills to enhance the customer’s experience. When managers have visibility into participation, they can influence success through smarter conversations. Managers mentor instead of monitor.

 

Corporate

Talent development and communication are streamlined, with precision, ease and consistency, which save time and money. This next generation app delivers information for you. Focus on the global strategy, and spend less time on deployment. You see opportunities in every aspect of the business and impact the outcome.

 
Your entire retail organization will be stronger.

 

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At the forefront...

You move fast. We work hard to be ahead of the curve at every step—so our offerings are precisely what you need, when you need them. Here’s the latest at Multimedia Plus:

Robert Guadalupe Joins Multimedia Plus as SVP of Sales and Marketing


May 19, 2016   Robert Guadalupe Joins Multimedia Plus as SVP of Sales and Marketing Industry veteran with 15+ years of SaaS, retail, start-up, and international business expertise positions company for enhanced growth   New York, NY – May 17, 2016 — Multimedia Plus (www.multimediaplus.com), creators of INCITE an app-based…


Herb Kleinberger Named To Multimedia Plus Advisory Board


April 25, 2016   Herb Kleinberger Named To Multimedia Plus Advisory Board To Expand Relationships With Technology Leaders NEW YORK, NY – APRIL 26th, 2016 –Multimedia Plus (www.multimediaplus.com), creators of INCITE an app-based communications platform for the frontline to improve performance, announced today that Herb Kleinberger, a longstanding retail industry…


Brooks Brothers & David’s Bridal Discuss How Next-Gen Apps Close the In-Store Knowledge Gap with Multimedia Plus at NRF BIG Show


Dec 23, 2015   NEW YORK–(BUSINESS WIRE)–A major retail trend for 2016 is putting tablets in the hands of sales associates. Brooks Brothers and David’s Bridal will join Multimedia Plus to discuss how associates are using cutting edge technology platforms to become armed with product knowledge, learn top-notch selling skills,…


Francesca’s Hires Multimedia Plus For B.Y.O.C. From QuizScore


April 20, 2014 Francesca’s, one of the fastest growing specialty retailers in the United States featuring whimsical & eclectic collections of women’s clothing and accessories, to develop B.Y.O.C., Selling and Visual custom programs on the patented platform QuizScore®. Newly launched B.Y.O.C. (Bring Your Own Content) will allow Francesca’s to quickly…


Kate Spade New York Accessorizes Its Communications Programs with QuizScore From Multimedia Plus


April 17, 2014 Multimedia Plus has been retained by Kate Spade NY to develop custom QuizScore interfaces for Kate Spade NY, Jack Spade and Kate Spade Saturday using BYOC with activities. Multimedia Plus (www.multimediaplus.com), a technology-driven creative services firm that develops communications solutions for the world’s leading brands, is pleased…


Mister Hot Shine adds muscle to its communication with Multimedia Plus QuizScore


February 24, 2014 Mister Hot Shine, the national car wash and lube center chain, is joining the roster of new clients at Multimedia Plus Mister Hot Shine, the national car wash and lube center chain, is joining the roster of new clients at Multimedia Plus, a technology-driven creative services firm…


Multimedia Plus Expands Content Capabilities with New Hire


February 24, 2014 Ellen Hoeffel Named VP of Content Multimedia Plus, a technology-driven creative services firm that develops communications solutions for the world’s leading brands, has named Ellen Hoeffel, VP of Content. This is a new position dedicated to content development across all channels including tablet and mobile for the…


Multimedia Plus has been Retained by David’s Bridal, the Nation’s Leading Bridal Retailer


December 27, 2013 Multimedia Plus has been retained by David’s Bridal, the nation’s leading bridal retailer, to develop custom interactive communications on the patented platform QuizScore®. David’s Bridal will be using B.Y.O.C. (Bring Your Own Content) which allows the company to quickly unlock the value of existing content by incorporating…


Multimedia Plus Announces New Financing and Expansion of Board


July 16, 2013 Ernest Pomerantz joins board of directors Multimedia Plus, a New York based technology company and provider of award winning learning and communications for the world’s leading brands, announced today that it successfully closed a round of private financing with sophisticated individual investors. “This new financing will allow…


Multimedia Plus Launches New Corporate Branding & Communications Campaign


April 16, 2013 New Website Communicates Advances in New Technology, Training, Creativity & ROI Multimedia Plus, a technology-driven creative services firm that develops communications and training solutions for the world’s leading brands, has just launched its new corporate branding campaign and website. The effort is part of a strategy by…


Multimedia Plus Releases Enhanced User Tool for QuizScore


February 17, 2013 New interface allows companies greater control of data. Multimedia Plus, a technology-driven creative services firm that creates selling and service programs for the world’s leading brands, has released an enhanced User Management Tool on QuizScore. Clients will now have direct control over the administrative functions, and smaller…


Multimedia Plus Launches OpInsight Report®


November 07, 2012 C-Level Executives able to analyze training success and ROI Multimedia Plus, a technology-driven creative services firm that develops communications solutions for the world’s leading brands, has launched a new product, the OpInsight Report® which correlates performance training to key business metrics. C-level executives now can have the…


Multimedia Plus launches B.Y.O.C. (BRING YOUR OWN CONTENT)


October 04, 2012 Client content repackaged & transformed into a branded & measurable training tool Multimedia Plus, a technology-driven creative services firm that develops communications solutions for the world’s leading brands, has launched a new product, “B.Y.O.C.” or Bring Your Own Content. B.Y.O.C. allows companies to quickly unlock the value…


Multimedia Plus Expands Business to Canada With Custom eLearning Programs for Ardene


July 20, 2011 Multimedia Plus continues to expand QuizScore solution globally with eLearning programs for the Canadian based retailer Ardene. Multimedia Plus, a provider of award winning learning and communications for the world’s leading brands, has been retained by Canadian retailer Ardene to develop custom interactive training programs. The company…